It may be necessary at some point to uninstall and reinstall ProFile.
Follow the instructions below to uninstall and/or reinstall ProFile.
Uninstalling ProFile
- Open the Control Panel on your computer.
- Select the Programs and Features option.
- Locate the ProFile software in the program list.
- Select the ProFile software and click the Uninstall option at the top of the list.
Windows prompts for a confirmation to uninstall ProFile.
5. Click the Yes button. The Uninstall Complete window displays.
6. Click the Finish button.
7. Reboot the computer.
Reinstalling ProFile
- Navigate to the Download ProFile site.
- Click the orange Download ProFile button in the top-right corner. The file gpsetup.exe downloads to your computer.
- Locate and double-click on the gpsetup.exe file; the installation prompt displays.
- Follow the installation prompts to install ProFile.
Note: The installation process may prompt for the Microsoft Visual C++ and/or Microsoft .NET Framework. Those Windows installation must be performed in order for the software to install and run.
5. Click the OK button to confirm and proceed with the installation.
