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ProFile installation doesn't recognize network drives on Windows 8 or 10

SOLVEDby IntuitUpdated 1 year ago

When installing ProFile on a computer running Microsoft Windows 8 or 10, network folders cannot be used. Mapped network drives do not appear, and manually entering the drive location displays an error message claiming that the directory is invalid, incomplete, or write-protected.

This problem is due to an issue with InstallShield and network folders on Windows 8 and 10.

Resolution

Install ProFile on the local computer. If your workplace requires a network or workstation installation of ProFile, please visit the Intuit support page.

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