Blank transmission screen when EFILE a T2 return

The EFILE window for a T2 return is blank and does not display a confirmation message or error number:

Resolution

The web link established to transmit the T2 return may have accidently been changed from the default settings.

1. Select Options in the EFILE drop-down menu from the top toolbar. The Electronic Filing Options window displays.

2. Select General in the left-side menu bar.
3. Select T2.
4.  Select Default in the EFILE Web Service section.

5. Select OK.
6. Attempt the EFILE of the T2 return again; the issue should be resolved.

If the above solution did not resolve the issue, try one of the following:

• How to set up Internet Options if receiving error message when transmitting a return
• Creating an exception in Windows firewall for ProFile