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Receiving an MRQ error code# 13966 when trying to NetFile a TP1 return

Description

Receiving error code 13966: Unauthorized user when using NetFile to transmit a TP1 return.

In the ProFile program go to EFILE > Options > CO-17 Internet filing > Enter the NetFile QC Number and Access Code again

If the error still persists, contact Revenue Quebec to verify the status of their e-file eligibility

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