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MRQ error 13966 when trying to NetFile a TP1 return

SOLVEDby IntuitUpdated 1 year ago

Resolution

  1. In ProFile, go to EFILE, then Options, then CO-17 Internet filing.
  2. Choose Enter the NetFile QC Number and Access Code again.
  3. Re-enter the NetFile QC number and access code.

If the error still persists, contact Revenu Québec to verify the status of the client's EFILE eligibility.

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