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Level 1

How can I cancel a pending manual ROE in QBO advanced payroll. It has an incorrect termination date.

The ROE has not yet been filed with Service Canada. I'd like to cancel the incorrect ROE (not yet filed) and prepare a correct ROE.
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QuickBooks Team

How can I cancel a pending manual ROE in QBO advanced payroll. It has an incorrect termination date.

Hello, 

 

Submitting an ROE has never been easier if you're using QuickBooks Online and Advanced Payroll. It's essential for all the information to be recorded correctly, so if you've made a mistake with the date, don't worry. Our team is here to help. 

 

Please reach out to our tech support team so that we can escalate this case for you to get this resolved. The Community is a great place to share ideas and ask your questions, but in this case an agent will have to retrieve your personal account information. 

I hope this helps get you back on track! 

Cheers.