Without being able to get into QB to fix the problem, how do I correct the SIN of an inactive employee, or how can I delete this problem, as the employee left over 6 years ago?
Let me help you fix your employee's
You can only correct it by logging in to QuickBooks. If you're getting an error, this is caused by the new Data Encryption code within QuickBooks Desktop.
To resolve this error:
Next, try to check if your
employee's SIN are already showing correctly without any error.
me know if you need anything else. I'm always here to assist you.
My QB 2019 takes me to the Admin Password setup screen and after entering admin password, it says Error Encountered (QB is unable to complete this operation and needs to restart. QB will restart automatically)
Thanks for joining this thread, BoydHunter.
Let’s get your QuickBooks up and running by performing the data troubleshooting steps.
First, download the latest release to fix known issues and enhance the overall performance of the software. Here’s how:
Once completed, restart the software and then accept the option to install the new update. Then, go back to the employee’s profile to update the information.
If you continue to get the same result, run the rebuild tool after creating a backup of the company file to resolves data integrity issues.
To proceed, perform the Verify Data troubleshooting steps. Verifying the file identifies most commonly occurring data issues.
For detailed instructions, please follow the steps in this article and go directly to Step 2: Resolve data damage on your company file.
Let me know if you have any other concerns. I’ll be more than happy to assist further. Have a good one.