It's good to see you here, lisahazlett.
The link that you may have received is the status update of your migration from the Data Services Team.
To check the status of your request, follow these steps:
As a reference, you can also check out this article that will provide further information: QuickBooks Data Services Frequently Asked Questions.
This should point you in the right direction. Leave a message below if you need anything else. I'm always here to help.
Sadly that was not the case, there was no actual case number on the email and now i've recieved a cancelled due to lack of response. The stars were a name. But the link only took me to the help bar. There are no other instructions on the email.
XXX XXX XXX replied to your message.
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Hi there, lisahazlett.
The steps provided above require the case number and email address to pull the details of your migration request.
In your case, I'd suggest contacting our Customer Support team. They have all the tools needed to check the update.
If there's anything I can help, post a comment below. Have a wonderful day!