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Level 1

My employees are receiving the error of “Your employer is not connects to QuickBooks Payroll” when trying to access their paystubs. I’ve been using QuickBooks payroll.

 
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Level 7

My employees are receiving the error of “Your employer is not connects to QuickBooks Payroll” when trying to access their paystubs. I’ve been using QuickBooks payroll.

Hey tntcleanservices,

 

It's great that you're setting up WorkForce! It's a convenient way to ensure your employees always have their most recent payroll info, while giving them the freedom to access it online at any time. Most of the time, this error is caused by a simple error with the credentials. The quickest way to get it resolved is by using one of the following methods to reach out directly to an agent. They'll be able to take a look on our end to sort this out. 

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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I want to make sure your employees have access, so don't be afraid to get in touch!