Re: My payroll is confirmed working, I have an employee that started on August 6th so I'd like to...
Thanks for reaching out to the QuickBooks community. I'll gladly assist with this. QuickBooks Online offers two awesome payroll services, Standard Payroll and Advanced Payroll, which help you pay your employees easily and efficiently.
In this specific situation, I suggest calling our phone support team at 1-855-253-1536 to verify your account and provide further details. A payroll specialist will take a closer look and provide you with the proper steps to follow. Our agents are available Monday to Friday, 9 a.m. to 8 p.m. EST and Saturday from 9 a.m. to 6 p.m. EST.