First run online payroll today (pay date is tomorrow) and it is currently telling me that it is "processing' and I should expect to receive an email when complete.
Any idea how long that takes on average? It is through Wagepoint but NOT direct deposit.
Processing payroll for the first time is exciting! I'll help clarify the processing timeline for you so you're well equipped to make sure your employees are paid on time.
To make sure everyone gets paid on time, be sure to review and approve your employee's payroll by 12:00 PM EST, three business days before the desired pay date. The Payroll will be finalized by Wagepoint within 24 hours of your approval. You will not see the pay stubs or any reports until 48 hours before the pay date.
For a complete overview of the processing timeline for Advanced Payroll Powered by WagePoint, take a look at this article: https://quickbooks.intuit.com/community/Employees-and-payroll/How-to-run-payroll/m-p/261757.
I'm curious to know how you're processing payroll through Advanced Payroll Powered by WagePoint, without using direct deposit. In QuickBooks Online, Advanced Payroll doesn't allow you to pay your employees with paper cheques. This is only available with Standard Payroll. Let me know in the comments below.
I hope this helps. Have a great day!
Thanks for getting back to me. I'd like to make sure this gets sorted out for you. I recommend reaching out to our phone support team so they can remotely share your screen and see where you've unchecked the direct deposit option. You can contact them at 855-253-1536 from Monday - Friday, 9am-8pm EST. I'm confident they'll have you back on track in no time.
Let me know if you have questions.