cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

Is there a "chat" or email help available? I need to set the QBO to calculate employer contributions re EI & CPP

The tutorials don't address this question.
1 Comment
Highlighted
QuickBooks Team

Re: Is there a "chat" or email help available? I need to set the QBO to calculate employer contri...

Hi,


Recording your employer contributions accurately is crucial for your business. The great news is QuickBooks Online offers two great payroll services, Standard Payroll and Advanced Payroll, which automate the payroll process including EI and CPP calculations. This will save you time and effort and you'll be ready when the time comes to submit the remittances.

 

If you're not using QuickBooks Online Payroll Standard or Advanced, I suggest taking a look at the features offered with each subscription here: https://quickbooks.intuit.com/ca/payroll/.

 

To know more about how to turn on and set up payroll, check this community article: https://quickbooks.intuit.com/learn-support/en-ca/employees-and-payroll/payroll-tutorial-how-to-turn....

 

If you wish to get in touch with one of our specialists, you can do so via:

  • Chat: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Start a Chat
  • Phone: 1-833-317-2226 from Monday to Friday from 9 a.m. to 8 p.m. ET or Saturday from 9 a.m. to 6 p.m. ET
  • Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
  • Social Media: Facebook and Twitter from Monday to Friday between 9 a.m. and 8 p.m. ET

Let me know if you need help with anything else.