cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

Vacation pay is not showing on paystub

I added a new employee to pay cheque for period sept 1-15 but the vacation pay amount is under company summary, not under employee summary. Also it is not on the pay stub. How do I have to solve it? I checked that next period calculate the vacation pay correctly and on the pay stub too. 

11 Comments
Highlighted
Moderator

Vacation pay is not showing on paystub

Hello there, geurins.

Thanks for posting here in the Community. I want to make sure that you'll get the help you need.

When setting up vacation pay, QuickBooks uses the information entered to automatically accrue vacation amounts when creating pay cheques for employees. Now, let's try to check the vacation pay is properly setup.

Here's how:

  1. From the Employees menu, click Employee Centre.
  2. Right-click the employee's name and choose Edit Employee.
  3. From the Payroll Info tab, click Vacation Pay.
  4. Enter the Pay ($) available and Pay ($) used YTD.
  5. Select Retain if you would like QuickBooks to calculate and accrue vacation pay through the year.
  6. Choose Pay every period if you would like QuickBooks to calculate the employee's vacation pay and add it to each of his or her pay cheques.
  7. The default Percentage value is 4%, enter a different Percentage if required. 
  8. In the Earnings that accrue vacation section, make sure to choose the appropriate payroll item by placing a check mark beside the Payroll Item column.
  9. Click OK.

You can also refer to this article for more information: https://community.intuit.com/articles/1559751.

Once done, you can also check the employee's profile to see if the earnings/payroll item is set up to accrue. Then try to create a dummy pay cheque for that specific employee and print paystub.

Also, you can also contact our Payroll Support Team for further assistance. Here's how to reach them:

  1. Go to https://help.quickbooks.intuit.com/en_CA/contact.
  2. Select your Payroll Subscription type.
  3. Choose a topic.
  4. Click on the View Contact Info button.

If you have any other question, please don't hesitate to reach back out. I'm always here to help. Wishing you continued success!

Highlighted
Level 7

Vacation pay is not showing on paystub

Hello @geurins ,

 

Any vacation that is set to retain or accrue will only show up in the Company Summary.  Vacation only shows up in the Employee Summary when you pay it out on that particular pay cheque.  When it is retained, the amount retained will show up in the Vac. Accrued ($) field on the paystub, and the total vacation retained or available, will show up in the Vacation Avail. ($) paystub.

 

Are you paying out Vacation on that cheque or trying to retain it for payout later?  Where is it that you are not seeing it on the paystub?

Highlighted
Level 1

Vacation pay is not showing on paystub

I'm assuming that you set the employee up properly in the first place for vacation accruals etc. and this is just that it's not reporting the "vacation available" on the pay stub, yes?  Did you find the solution to this reporting problem?

Highlighted
Level 1

Vacation pay is not showing on paystub

I'm having the same issue... I just upgraded to 2019 QB Premier and ran payroll.  Vacation has been set up and has worked correctly prior to this pay period.  An employee used 7 hours of vacation this pay period.  It appears that 2019 has added a breakdown to show Current and YTD vacation and sick leave hours Accrued/Used/Available, which is great.  Everything looks fine except the current 7 hours currently used is not showing in the Current Used column.  The Current Accrued hours are listed as well as the Current Available hours, and both have calculated correctly.  The YTD Used hours are calculated correctly also; however, the 7 hours used is not listed under Current Used.  Any ideas?

Highlighted
QuickBooks Team

Vacation pay is not showing on paystub

Hello thuppertz,

 

I want to make sure that you get the answers you need. Knowing how you've set up your employee's vacation and being able to see exactly where you're looking for the information you're expecting to see would be beneficial in this situation. Our phone support team can use a screen share session to do just that and explain what's happening with your payroll or why it's displaying a certain way. Feel free to give the team a call at your convenience; Premier support is available 24/7 at 1-877-772-9158. Read this to learn more about Intuit QuickBooks Desktop software support policies.

Highlighted
Level 7

Vacation pay is not showing on paystub

Are you using Canadian QB Premier 2019?  If so, Vacation Avail and Vacation Accrued on the paystub only shows in $, not hours.  What you are describing cannot be found on the Canadian version, so if you are on the US version, that would explain why.  Since this a Canadian forum, there probably aren't many people who can help you, although I believe there are one or two contributors who have knowledge of the US version as well.

Highlighted
Level 1

Vacation pay is not showing on paystub

I am having the same issue with the employee paystub not showing the vacation and sick used.  It is calculating it correctly and showing it on the paycheck stub but not on the employee paystub.  This has caused an issue with our auditors and I am following their instructions to see if there is a solution to this. I am using 2017 Quickbooks Pro with Enhanced Payroll.

Thank you!  

Highlighted
QuickBooks Team

Vacation pay is not showing on paystub

Hi there. I want to make sure you get this issue fixed ASAP. I recommend calling our phone support team at 877-772-9158. The hours of operation are 24/7 so you can call at your earliest convenience. Let me know if you have questions. 

Highlighted
Level 2

Vacation pay is not showing on paystub

Did you get a resolution for this? I am having the same issue, but am in the US, so not sure if this forum was helpful for you. 

Highlighted
QuickBooks Team

Vacation pay is not showing on paystub

Hello Lilalykat,

 

I want to make sure you receive the support you need for sorting this out. While QuickBooks Desktop Canada and QuickBooks Desktop US have similar features, it's always best to get support from the team for the regional version of the program you're using. For that reason, I'm going to get you in touch with one of my US colleagues for further information and troubleshooting. Sit tight and someone will be with you as soon as possible.

Highlighted
QuickBooks Team

Vacation pay is not showing on paystub

Goodmorning, @Lilalykat.

 

I want to help you get this taken care of so we can get you back to business. 

 

For the employee to see the vacation time that they have accrued on each paycheck, please follow the steps below to ensure it has all been set up properly.

 

  1. When creating the paychecks, open the Preview Paycheck window.
  2. In the earnings section, go to the Item Name column and click the drop-down arrow and then choose the vacation item that you have created.
  3. For the hourly employees, enter an hourly rate in the Rate column and the number of hours in the Hour column. ( If the time is unpaid please enter 0)
  4. Salary employees will be entered differently. Enter the number of hours worked next to the regular salary earnings item in the Hours column and the number of hours paid for sick/vacation time next to the sick/vacation salary earning item in the Hours column. At this point, QuickBooks will divide the salary rate accordingly once the correct number of hours is entered.
  5. Continue to create paychecks.

To have vacation time appear on the employees' paystubs, let's take a look at the setting in QuickBooks.

  1. Go to EditPreferences.
  2. On the left side select Payroll & Employees then go to the Company Preferences tab.
  3. Click Pay Stub & Voucher Printing.
  4. Put a checkmark in the Vacation used and vacation available
  5. Hit  OK, then choose OK to close the preferences window.

This will allow the employee to see the vacation that they have available on each paycheck. For even more information on setting up and paying sick and vacation time you can check out this article.

 

I hope you have a great rest of your day. If you need any further assistance, I'm only a click away.