I added a new employee to pay cheque for period sept 1-15 but the vacation pay amount is under company summary, not under employee summary. Also it is not on the pay stub. How do I have to solve it? I checked that next period calculate the vacation pay correctly and on the pay stub too.
Hello there, geurins.
Thanks for posting here in the Community. I want to make sure that you'll get the help you need.
When setting up vacation pay, QuickBooks uses the information entered to automatically accrue vacation amounts when creating pay cheques for employees. Now, let's try to check the vacation pay is properly setup.
You can also refer to this article for more information: https://community.intuit.com/articles/1559751.
Once done, you can also check the employee's profile to see if the earnings/payroll item is set up to accrue. Then try to create a dummy pay cheque for that specific employee and print paystub.
Also, you can also contact our Payroll Support Team for further assistance. Here's how to reach them:
If you have any other question, please don't hesitate to reach back out. I'm always here to help. Wishing you continued success!
Hello @geurins ,
Any vacation that is set to retain or accrue will only show up in the Company Summary. Vacation only shows up in the Employee Summary when you pay it out on that particular pay cheque. When it is retained, the amount retained will show up in the Vac. Accrued ($) field on the paystub, and the total vacation retained or available, will show up in the Vacation Avail. ($) paystub.
Are you paying out Vacation on that cheque or trying to retain it for payout later? Where is it that you are not seeing it on the paystub?
I'm assuming that you set the employee up properly in the first place for vacation accruals etc. and this is just that it's not reporting the "vacation available" on the pay stub, yes? Did you find the solution to this reporting problem?
I'm having the same issue... I just upgraded to 2019 QB Premier and ran payroll. Vacation has been set up and has worked correctly prior to this pay period. An employee used 7 hours of vacation this pay period. It appears that 2019 has added a breakdown to show Current and YTD vacation and sick leave hours Accrued/Used/Available, which is great. Everything looks fine except the current 7 hours currently used is not showing in the Current Used column. The Current Accrued hours are listed as well as the Current Available hours, and both have calculated correctly. The YTD Used hours are calculated correctly also; however, the 7 hours used is not listed under Current Used. Any ideas?
I want to make sure that you get the answers you need. Knowing how you've set up your employee's vacation and being able to see exactly where you're looking for the information you're expecting to see would be beneficial in this situation. Our phone support team can use a screen share session to do just that and explain what's happening with your payroll or why it's displaying a certain way. Feel free to give the team a call at your convenience; Premier support is available 24/7 at 1-877-772-9158. Read this to learn more about Intuit QuickBooks Desktop software support policies.
Are you using Canadian QB Premier 2019? If so, Vacation Avail and Vacation Accrued on the paystub only shows in $, not hours. What you are describing cannot be found on the Canadian version, so if you are on the US version, that would explain why. Since this a Canadian forum, there probably aren't many people who can help you, although I believe there are one or two contributors who have knowledge of the US version as well.
I am having the same issue with the employee paystub not showing the vacation and sick used. It is calculating it correctly and showing it on the paycheck stub but not on the employee paystub. This has caused an issue with our auditors and I am following their instructions to see if there is a solution to this. I am using 2017 Quickbooks Pro with Enhanced Payroll.
Hi there. I want to make sure you get this issue fixed ASAP. I recommend calling our phone support team at 877-772-9158. The hours of operation are 24/7 so you can call at your earliest convenience. Let me know if you have questions.
I want to make sure you receive the support you need for sorting this out. While QuickBooks Desktop Canada and QuickBooks Desktop US have similar features, it's always best to get support from the team for the regional version of the program you're using. For that reason, I'm going to get you in touch with one of my US colleagues for further information and troubleshooting. Sit tight and someone will be with you as soon as possible.
I want to help you get this taken care of so we can get you back to business.
For the employee to see the vacation time that they have accrued on each paycheck, please follow the steps below to ensure it has all been set up properly.
To have vacation time appear on the employees' paystubs, let's take a look at the setting in QuickBooks.
This will allow the employee to see the vacation that they have available on each paycheck. For even more information on setting up and paying sick and vacation time you can check out this article.
I hope you have a great rest of your day. If you need any further assistance, I'm only a click away.