Thanks for contacting us about this. I'd be happy to assist you with your QuickBooks Online account.
First, I recommend checking to see if you've set up a bank rule for this. This will help us determine if the transaction was automatically memorized or categorized. Here’s how:
If you don’t have any bank rules you can try to use a different browser to see if the payees still replicate. For more info on bank rules, I encourage you to check out this article: How to set and use banking rules for downloaded transactions. If the issue persists, I encourage you to contact our Customer Support Team using this link. Feel free to ask questions. I'm here to help.