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vijju1109
Level 1

ABResume direct depositWe had to suspend direct deposit because we couldn't verify some of your info. We sent an email to letting you know how to resume direct dep

I did not get this email and it says it is suspended

1 Comment 1
RheaMaeH
QuickBooks Team

ABResume direct depositWe had to suspend direct deposit because we couldn't verify some of your info. We sent an email to letting you know how to resume direct dep

Hello there, vijju1109. You can check your spam or junk folders in your email for any messages from Intuit regarding your suspended direct deposit. It's also a good idea to verify the email address listed in your Payroll Settings to ensure our system is sending these critical updates.

 

If you’ve checked your email folders and confirmed your email address is correct but still haven’t received anything, I recommend contacting our live support team. They will be able to investigate further and help you resolve the issue so your direct deposit can be resumed promptly.

 

You can revisit this thread if you have follow-up questions.

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