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Welcome to the Community space, Cristina.
Yes, you can issue termination pay in QuickBooks Online (QBO). However, since you have already completed the Record of Employment (ROE), the employee is already marked as Terminated, which prevents them from appearing in a standard pay run.
To process the payment, you'll need to temporarily reactivate the employee, run the payment, and then re-terminate them. Here’s a step-by-step guide:
First, reactivate your employee temporarily. Here's how:
1. Go to Payroll and select Employees.
2. Change the filter above the employee list from Active Employees to Inactive Employees.
3. Find the employee’s name and click on it.
4. Click the Action button in the upper right corner and select Change status.
5. Change the Status from Terminated back to Active.
Next, you can run this payment as a regular payroll or an Unscheduled one if it’s outside your normal cycle:
1. Go to Payroll and select Employees.
2. Click Run payroll.
3. Select the Pay Period and Pay Date for this final payment.
4. Uncheck all other employees so that only the terminated employee is selected.
5. Enter the Termination Pay (or Severance) in the appropriate box.
6. Preview and submit the payroll.
Once the payment is confirmed, remember to set the employee back to terminated and update the ROE.
Feel free to revisit this thread if you have any additional questions.
