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Does anyone know how long verification takes with Wagepoint Payroll? Been over a week since I verified the bank deposit and nothing has happened.

 
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QuickBooks Team

Does anyone know how long verification takes with Wagepoint Payroll? Been over a week since I verified the bank deposit and nothing has happened.

Hello rian1,

 

Thanks for choosing QuickBooks Online and its Advanced Payroll module to manage your business's books! Once you're through the setup process with Advanced Payroll, you'll be on your way to running payroll and paying your employees through the module. I'll help you figure this out.

 

The verification process typically takes roughly 7 days to fully verify the bank account. You can check on its status by reviewing the banking information in the payroll settings. Follow these steps to get there.

  1. Select the Gear icon.
  2. Choose Advanced Payroll Settings.
  3. Choose the Bank account tab,
  4. Scroll to the Verify your account section to see the status.

For your reference, here's the help article that walks you through the full setup process: QuickBooks Online Advanced Payroll - Getting started. In the event it's been more than 7 days, feel free to get in touch with the QuickBooks Online support team to have an agent review your account. Here's how to reach support.

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social MediaFacebookTwitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

 

Enjoy the rest of your day!