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MF1
Level 1
posted
‎November 16, 2020 02:08 PM
last updated ‎November 16, 2020 11:08 AM

Entering amounts paid in prior periods in the payroll module

Hello,

 

We had an employee that was paid manually for several months before being setup in the payroll module. The wage expenses have been entered manually, but I want to record the amounts paid in the payroll module so her T4 tax forms calculate properly. 


Can you please let me know how I can record this?

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1 Comment
Rebecca R
QuickBooks Team
QuickBooks Team
‎November 16, 2020 04:31 PM

Entering amounts paid in prior periods in the payroll module

Hello MF1,

 

Preparing the necessary tax forms for your employees such as their T4 form, with accurate data, is crucial. Luckily, QuickBooks Online Payroll makes it easy to prepare these forms once the correct historical information has been entered. Let me explain how you can go about entering this data so you'll be able to prepare your employee's T4 form.

 

Entering historical payroll data is typically done while setting up employees. However, if you didn't select the option to enter prior payroll information, there's another way that you can have it entered. You'll need to reach out to our highly capable support team who will collect some sensitive account information from you that cannot be shared in this public forum. Once they've pulled up your company file they'll send you an email with a template and a spreadsheet that you'll need to complete with the applicable historical payroll data for your employee. Once complete you'll send it back to your support agent and they'll ensure that the changes are made in a timely fashion.

 

Here's how you can get in touch with our support team:

 

Phone: Call 1-855-253-1536 from Monday to Friday from 9 a.m. to 8 p.m. EST.

Schedule a Callback or Chat: Click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

Social Media: Facebook, Twitter, and Instagram.

 

With the support of our awesome team of trained agents, you'll be back to business in no time!

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