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stat pay
Level 1

For manual payroll tax payment, where is the bank account recorded? I've previously been able to select the account we use for these payments and now can't seem to...

previously I was able to change the account the payment is drawn from, but no longer see the ability on the payment screen.

1 Comment 1
Erika_K
QuickBooks Team

For manual payroll tax payment, where is the bank account recorded? I've previously been able to select the account we use for these payments and now can't seem to...

Hi, @stat pay. Your bank account configured in Payroll Settings serves as the initial account for both employee paycheques and payroll liabilities. To clarify, could you confirm which section of the Payroll page you're in? Also, is the bank selection missing altogether, or is it just greyed out?

 

Now, how you record your tax payment determines whether you can choose a specific bank account. When you use the Record tax payment button, the bank option is hidden. Since this option is specifically for historical records that don't post to your Chart of Accounts. On the other hand, manually logging a payment through the general Payments screen keeps the Record to dropdown available for your preferred account. If you are using this method, but the dropdown is missing or greyed out, we can perform some browser troubleshooting steps to rule out any display issues.

 

We'll keep this conversation open if you have additional questions about managing your payroll liabilities.

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