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How can a WorkSafe NB employer payroll contribution posting be reversed?

1 Comment 1
Rebecca R
QuickBooks Team

How can a WorkSafe NB employer payroll contribution posting be reversed?

Hi there Ellen,


Workers' Compensation programs exist to protect your employees from the the challenges that are posed as a result of workplace injuries or diseases. Creating and managing the appropriate Workers' Compensation rates within QuickBooks Online Payroll couldn't be easier. I know that sometimes it's necessary to make changes such as reversing these contributions after you've already run payroll, so I'm here to explain how.


In order to reverse the employer contribution on a pay cheque that's already been posted, you'll need to delete the cheque for the impacted employee. Deleting a cheque is fairly straightforward but there are some important things to make note of before you do so. 


  • Deleting a cheque will completely remove it from the system. QuickBooks will automatically adjust your tax liabilities as a result.
  • You can only delete the most recent pay cheque for an employee, and if you wish to delete older pay cheques you'll need to delete the most recent pay cheques working backwards until you reach the cheque in question.
  • You cannot undo a pay cheque deletion. To restore it you'll need to recreate it so ensure that you've made note of all details for future reference.


Once you've considered these factors, you can go ahead and delete the pay cheque by following the steps below:


  1. Navigate to the Employees or Payroll tab. 
  2. Beneath Run payroll, select Pay cheque list.
  3. Select the cheque you want to delete, and click Delete.
  4. When prompted, confirm the action by selecting Yes or No.


Sometimes it's necessary to contact our team of payroll experts when trying to delete a pay cheque. For instance, if you've paid your employees by direct deposit and the money has been transferred, you'll need to reach out to have the cheque reversed as well as contact your employee to collect the net pay. If you're attempting to delete a cheque that's more than 6 months old it's also best to reach out for support. You'll be asked to submit a template with the required changes outlined so that our team can make the changes on your behalf. I'll include the ways that you can reach out for support at the bottom of my reply.


Once you've deleted the pay cheque, you'll be able to remove a rate that's been assigned to your employee by navigating to the correct employee and scrolling down to the Workers' compensation section. Select the Edit pencil and then remove the rate from the list. You also have the option to delete a rate all together as long as it isn't linked to any employees. Here's how:


  1. Navigate to the Gear icon, then Payroll Settings.
  2. Select Workers' compensation.
  3. Locate the rate you want to delete and select Delete.
  4. Select Yes, delete, or No, don't delete to cancel.


Now that the appropriate changes have been made, you can run payroll again without the Workplace NB contribution included. You can also refer to our comprehensive article for more information on Workers' Compensation. For help deleting a pay cheque or if you need some clarification on the steps I've outlined above, feel free to reach out to our team of trained experts when it's convenient for you. 


Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

Phone: call 1-855-253-1536 and use the prompts to select the appropriate team, between the hours listed above.

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Have a great week!

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