Hello mintogrewal,
Deadlines are fast approaching for the T4 season, so I know how important it is to get these forms to the government as soon as possible. I'm glad to see you're reviewing the forms before filing them to make sure they have all of the necessary information, and I can help you with boxes 50, 52, and 20.
QuickBooks Online Payroll has a number of deduction and contribution items you can set up to track for T4s come year-end. For Box 20, RPP Contributions, this can be set up right in the program. If you didn't have that set up for the 2020 year, what I recommend this time around is filing manually because of the upcoming deadline. QuickBooks Online does have a Payroll Edits department that can help with these kinds of corrections if numbers are missing, however, because of a backlog of requests and the coming deadline for T4 filing to the CRA, manually filing is going to be your best option so you don't face any late penalties.
When it comes to boxes 50 and 52, manually filing T4s is the way to take care of this anyway as QuickBooks Online Payroll doesn't have a way to track for these fields in product. Since they're adjustment items that may sometimes require negative numbers, the system isn't currently built to handle those kinds of configuration.
When you're filing your T4s from the CRA website or by paper, what you can do is copy the figures from the fields that have been filled out by QuickBooks, insert them into the appropriate fields on the external copy of the T4, and then do the calculations to account for boxes 20, 50, and 52. That way, you can be sure these are submitted on time.
So that you have box 20 taken care of by the program for the 2021 tax filing season, here's how you can set it up for an employee.
- Select Payroll from the left menu.
- On the Employees tab, click the name of the employee.
- Click Edit employee.
- Select Add a new deduction for the question Does employee have any deductions or contributions?
- Select Retirement plans from the Deduction/contribution type drop-down menu.
- Choose Registered Pension Plan.
- Enter the other details as needed.
- Click OK to save.
You can set this up for as many employees as you'd like to make sure their figures are tracking. If you have some pay periods in 2021 for which you already needed that to be tracking, feel free to connect with our support team to have Payroll Edits completed for this year's runs. Make sure the RPP is set up, then give us a shout using one of the contact options at the end of my response, and our team can walk you through getting started with that.
For your reference, here's a look at the supported deductions and contributions in QuickBooks Online Payroll: Supported pay types and deductions explained. I also invite you to submit feedback about others you'd like to see by using these steps here: How do I submit feedback? Doing that gives our product team the opportunity to learn how they can enhance the program to continue to meet the needs of business owners and bookkeepers. Once you've done that, our QuickBooks Online Feature and Product Update page is a good way to keep on top of what's new in the program.
Here are those contact details I mentioned.
Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
I hope this has been helpful! Have a great weekend. :)
