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Level 2

How do I get the employees contributions to their Registered Pension Plan to show up on their T4?

3 Comments 3
Level 7

How do I get the employees contributions to their Registered Pension Plan to show up on their T4?

Hey slkidsclub,


With the second week of February nearing its end, it's almost time to submit your T4s. Tax season is a busy time of year for employers of all sizes, but QuickBooks Online is here to alleviate the stress involved. Our payroll solutions are equipped to make the production of tax forms a quick and easy process, so you can be sure to submit them on time every year. It's crucial for all information to be accurate, and I'll be happy to help you sort this out.


T4s are generated using specific details based on all pay runs recorded in the system. As long as the deduction is set up correctly, amounts will be displayed in the appropriate box on your employee's T4. QuickBooks Online Standard Payroll includes a built-in deduction for Registered Pension Plans (RPP) which is shown in Box 20. This can be set up in just a few easy steps: 

  1. Select Employees then click an employee from the list.
  2. Select Edit ✎ next to Pay.
  3. In section 6, select + Add a new deduction or + Add deductions.
  4. From the Deductions/contributions ▼ dropdown menu, select the existing deduction you want to assign for your employee or choose New deduction/contribution.
  5. Select the appropriate type.
  6. From the Amount per pay period ▼icon, choose $ amount or % of gross pay and enter the $ amount or percentage. Do the same for the Company-paid contribution as applicable.
  7. After reviewing the tax settings, select OK then Done.

To learn more about supported pay types and deductions, check out this great article: Supported pay types and deductions explained 


Advanced Payroll Powered by WagePoint makes it easy to edit your forms before submitting. Our year-end guide includes plenty of useful information to help you do just that. You can also request a custom deduction at any time:

  1. From the Employees tab in your QuickBooks Online file, select the Pay & Tax settings.
  2. Choose Deduction on the left hand side.
  3. Choose Request custom deduction.
  4. You'll be prompted with a window to add your request.
  5. An email will be sent, indicating item will be available for use within 72 hours.

If you're unsure of how to approach this for an existing T4, or need to update historical information, choose from the following methods to reach out to our team of payroll specialists:


Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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Don't be afraid to get in touch! I want to make sure you're all set for tax season.

Level 2

How do I get the employees contributions to their Registered Pension Plan to show up on their T4?

Just printed my T4's and the RPP contributions are not showing up.  Can you be more specific in your response in how to set deductions up?  there is no pre-set deduction for RPP that I can see.  

QuickBooks Team

How do I get the employees contributions to their Registered Pension Plan to show up on their T4?

Hi mskelly. It's essential you're able to set up deductions so the RPP contributions can show up on the T4s. I'll be happy to give you a hand with this. To get started, it's vital you're accurately following the steps provided above as they show you how to set up deductions. Are you getting stuck somewhere throughout the process? Here's an article from our site that shows you how to: Set up and add deductions and contributions to an employee's payroll. I encourage you to review the article and if you get stuck somewhere, don't hesitate to reach back to me, I've got your back. 

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