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lisa339
Level 1

How do I resend the invitation to QBO Workforce to employees?

When I set up the employees, I entered their email addresses but didn't realize they would receive the invitation immediately. Most of them ignored the email thinking it was spam so I want to resend the email to them and I can't figure out how to do it.

1 Comment 1
Mirriam_M
QuickBooks Team

How do I resend the invitation to QBO Workforce to employees?

You can easily resend QuickBooks Workforce invitations right from your payroll settings by sending your employees a reminder.  

 

Here's how to do it:

 

  1. In the left menu, go to All apps, select Payroll, and then choose Employees.
  2. Select the specific employee who needs the invite.
  3. Go to the Permissions tab and verify that the email address is correct, and then select Send reminder.

 

Your employee will receive a new invitation email. Since they previously mistook the message for spam, it is a good idea to remind them to check their junk or spam folder if the email does not show up in their main inbox.

 

If an employee needs to use a brand-new email address instead, you can cancel the original invite and send a new one.  

 

If you have follow-up questions, drop a reply below, and we'll get it sorted out.

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