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Hi kmarniere-northh,
Welcome to Community! I feel you would benefit more by contacting our Customer Care team 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. With your consent, they'll connect with you virtually and review the issue in more depth, so you can accomplish your QuickBooks goals as soon as possible!
If you have any other questions, feel free to reach out. We would be glad to help!
Hi Trish,
Thank you for your reply. In fact, i called 2 or 3 weeks again your customer care team. I was helped to apply
the partial payment to the Payroll taxes. I asked Mary to send me support of how i can calculate the breakdown
of a short payment of payroll tax she promised to send it but i didn't receive anything from her side.
Please, can you help with this?
Thank you,
Khadija
Hi kmarniere-northh,
As mentioned above, the best course of action is to speak directly with a member of our Customer Care team. Only they will be able to pinpoint the cause and effect of the short payment, with your QuickBooks Online Payroll tax.
We're here to assist you with any other questions.
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