I added all necessary info for an employee. Still I can't enter hours for payment.

Hi there, thisis.

When processing payroll in QuickBooks Online (QBO), a yellow exclamation mark appears next to an employee's name to highlight potential issues that could impact the accuracy of their paycheck. This icon serves as a reminder to review any missing or incomplete employee information before finalizing payroll. Beside the exclamation mark, QBO provides a detailed indicator specifying what information needs to be addressed to ensure smooth and accurate paycheck creation.

To resolve this, follow the steps outlined below:

1. In the Home page, click the Payroll icon.
2. Click on Run payroll.
3. Select a pay schedule for this payroll.
4. Look for the employee at issue and the message indicating the employee information that is missing.
5. Select Finish setup.
   
6. Review each section on the employee information page to ensure all required fields are complete. Use the  checklist below to guide you:

• Hire date
• Form W-4: Employee withholding info
• Salary or hourly rate
• Sick or vacation accrual rate
• Payroll deductions and contributions
• Payment method
• Direct deposit authorization

Please know that the screenshot provided is from the US version but the the functionality is the same for the Canada version.

Let me know if you're referring to something else or if you need further assistance when running payroll. The Community Team is always here to help you.