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Level 1

I entered an incorrect commission amount on of one of our employees when doing my payroll How do I correct it to the correct amount.

 
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Level 7

I entered an incorrect commission amount on of one of our employees when doing my payroll How do I correct it to the correct amount.

Hey darcymackie,

 

I'm glad to see you noticed this error. The best way to set yourself up for an easy year-end is to make sure payroll is recorded accurately, and address inconsistencies like this one. The payroll solutions offered in QuickBooks Online are built with powerful tools to handle the calculations for you, and help you consistently produce accurate tax forms. I'll be happy to help sort this out.

 

QuickBooks Online Standard Payroll is focused on giving you full control over your own books. You can often make minor edits to the most recent pay run or delete it entirely to recreate it. The process is even simpler if it was run with paper cheques. It's just a few easy steps:

  1. Go to Employees.
  2. Under the Run payroll button, select Pay cheque list.
  3. (To Edit) Click on the net pay amount, then select Edit at the bottom.
  4. Select the cheque to delete and click Delete.
  5. When prompted to confirm the action, select Yes or No.

If you aren't seeing the option to edit the needed information, or you're using Advanced Payroll Powered by WagePoint, reach out to our payroll expert team. They'll be able to take a closer look and determine the ideal approach.

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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Don't be afraid to get in touch! Addressing this today ensures accurate calculations throughout the year.