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Level 1

I prepared payroll. The pay date is Nov13. The status shows a short line: -. Does it mean the payroll wasn't prepared properly, or the payroll hasn't processed by QB yet?

 
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QuickBooks Team

I prepared payroll. The pay date is Nov13. The status shows a short line: -. Does it mean the payroll wasn't prepared properly, or the payroll hasn't processed by QB yet?

Hi accounts401,

 

QuickBooks payroll offers endless possibilities when it comes to managing your staff. Our robust payroll module allows you to accurately pay your staff on time while streamlining other areas of your business. 

 

Good job on going as far as preparing the payroll. I'll be happy to help figure out if the payroll has been processed yet or not. In order to verify this, it's essential to double-check and make sure you've followed the right steps for processing payroll. For reference, here are the steps:

  1. Go to Employees or Payroll menu, then select Run payroll.
  2. Select a pay schedule, then Continue.
  3. Select the employees you want to pay.
  4. Verify if you have selected the correct bank account, pay period, and pay date. You can also modify them as needed.
  5. Change employee's pay method as needed.
  6. Enter hours worked if applicable. TIP: you can hide or show pay types by selecting the Settings ⚙ icon below the TOTAL PAY.
  7. Select Preview Payroll.
  8. To edit or preview a specific cheque, select the Edit ✏️ icon next to the cheque's net pay, then select OK when done.
  9. When you're ready, select Submit payroll.
  10. You're all set! To print paycheques, select Print paycheques, then Finish payroll.

I also recommend ensuring you've set up your payroll correctly and there's a informative article I encourage you to check out using this link: Process or run payroll. The article goes in depth on how to process your payroll so your staff gets paid on time. If you prefer speaking with a payroll specialist, I encourage you to reach out using the contact details below:

  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social MediaFacebookTwitter, and Instagram.

If you have further questions, don't hesitate to reach back to me in the comments below. I'm here to steer you in the right direction. 

 

Otherwise, enjoy the rest of your week! :)