I ran my payroll too late for the direct deposit to be put in on the correct date. How do I cancel a direct deposit so that I can write a cheque instead?

Hi, Albert. You can cancel your direct deposit if the paycheque status is still pending. However, if the payroll has already been offloaded, you can void it to zero out the amount.

Here’s how:

1. Go to Payroll, then choose Employee.
2. Click the Paycheque list and then filter by the dates you want to edit.
3. On the Paycheque page, select the dropdown arrow under the Action column and choose Void.
4. Click Save.

Please note that if the status of your paycheque has already been offloaded, the funds have been electronically sent to Intuit’s Automatic Clearing House (ACH) for processing, and the transaction cannot be stopped. In this case, you can work with your employees to arrange an internal agreement for the funds to be returned.

Alternatively, if you don’t want the money returned, you can run a manual cheque with the correct date to accurately record the payment in your payroll records. This ensures the paycheque is properly documented.

Also, you can refer to this article when cancelling a direct deposit: Delete a paycheque in QuickBooks Online.

If you have any questions, please don't hesitate to reply. We’re here to help.