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thedarksideofthe
Level 1

my bank account was suspended cause of fintrac. How do I reactivate my bank account so i can do direct deposits again for my employees?

 
1 Comment 1
ChristineJoieR
QuickBooks Team

my bank account was suspended cause of fintrac. How do I reactivate my bank account so i can do direct deposits again for my employees?

You'll need to reach out to your bank to reactivate and request details about any missing documentation or compliance gaps related to FINTRAC rules, Thedarkside.

 

If you're bank and Fintrac have already settled this issue, we can follow these steps to set up direct deposit:

 

  1. Select the Gear icon, then Payroll settings.
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  2. Select Bank Accounts.
  3. Complete the required fields for your BusinessPrincipal Officer, and Bank account.
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  4. Select Save.

 

After that, you will receive a confirmation email requesting you to verify your information by uploading a copy of your identification and another email confirming your pre-authorized debits.

 

Once verified, you're ready to set up each employee. Refer to this page for further guidance: How to set up payroll direct deposit in QuickBooks Online.

 

I'll be adding this page that covers the commonly asked questions about the direct deposit: Direct deposit FAQs.

 

We are still available if you need further assistance with this matter.

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