my employees are unable to adjust their clock out times. this has been an issue for a few day now and no settings were adjusted

Hi there, @Mountainsidelandscaping1.

I understand the importance of having your team’s time-tracking workflow run smoothly.

To help us identify the issue, is there a specific error message appearing when your employees try to adjust their time? This will help us provide you with the correct steps to address your concern.

If there is no error message and the option is gone, please verify your Company settings:

1. Click the Company Settings menu.
2. Select Time Options, then click the Time Entry tab.
3. Check if the box Allow team members to adjust clock-out time is enabled.
4. If it is unchecked, click to place a check in the box and click Save at the bottom right.                          

If the steps above do not resolve the issue immediately, please contact our Live Support Team. Because this involves your payroll data and multiple days of history, our live agents will need to further investigate your account logs to find the root cause.

Here's how to reach them:

1. Navigate to the Help menu.
2. Go to the Search tab, then click Contact Us.
3. Enter a brief description of your concern, then hit Continue.
4. Choose which method you'd like to connect with them.

For timely assistance, please refer to this article for available support hours: Get help with QuickBooks products and services.

I’ll keep an eye on this thread if you have additional questions or concerns.