My first two payrolls of the year were late, so direct deposit didn’t go through. I sent an e-transfer instead. I now can’t find my paystubs

Hi there, info2350.

First, let's check the Paycheque list to confirm if the paycheques are there and filter by the specific pay dates for those first two payrolls. If they are present, proceed to delete the original Direct Deposit paycheque(s) to prevent duplicate payments. After deletion, you can create a manual paper cheque to issue payment to your employees.

Here's how delete a paycheque in QuickBooks Online Payroll:

1. Go to All apps and choose Payroll.
2. Select Paycheque list and scroll down.
3. Choose the affected paycheque(s), then select the dropdown arrow in the Action column.
4. Select Edit and Delete.
5. Confirm your selected action and select Save.

Once the original paycheques are deleted, you can create a manual paycheque. Make sure to turn off the direct deposit for this paycheque in the employee's profile.

Here's how:

1. Go to All apps and choose Payroll.
2. Select Profile and scroll down.
3. In the Payment method, click Edit.
4. Click the drop-down menu and select Paper cheque.

You can also review the Payroll detail reports to verify if those two payrolls are included in the report. This will confirm whether the paycheques exist in the system or were deleted.

If there's anything else we can assist you with, don't hesitate to reach out.