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Intuit
6 helpful votes

QuickBooks Online Advanced Payroll - Custom income & deductions

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Not seeing an income or deduction type you need? We've got you covered! With QuickBooks Online Advanced Payroll powered by Wagepoint, you can request custom income and deduction types. On top of that, you can define what taxation is applied to them. This can be done in the initial setup, or at any time under the Pay & Tax settings.

Request a custom income

  1. From the Employees tab in your QuickBooks Online file, select the Pay & Tax settings.
  2. Select Income on the left hand side.
  3. Select Request custom income.​​​​​​​​
  4. ​You'll be prompted with a window to add your request.
  5. Enter the Income type name.
  6. Select which deductions the income is Subject to.
  7. Select which Box on the T4/Relevé this income should be mapped to.
  8. Add any Notes that will help us in processing this request.
  9. Click Send.

Request a custom deduction

  1. From the Employees tab in your QuickBooks Online file, select the Pay & Tax settings.
  2. Choose Deduction on the left hand side.
  3. Choose Request custom deduction.
  4. You'll be prompted with a window to add your request.
  5. An email will be sent, indicating item will be available for use within 72 hours

Please provide us with as much detail as you can to avoid delays. In particular we'd like to know:

  • The deduction name.
  • Tax implications. (I.e. taxable, payable, insurable, after tax)
  • Tax form mapping
  • Payable cycles (if any)

Note: You can also add multiple job titles each with different pay rates for employees. For information, please visit job titles.

Using standard QuickBooks Online Advanced Payroll? Click here.

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