Why does my auto tracking mileage shut off? And can I do anything to fix this from continuing to happen?

Hi, silvectricelectric. We understand how essential seamless mileage tracking is for your business in QuickBooks Online (QBO).
 

That said, I recommend contacting our QuickBooks Live support team to ensure your trips are recorded without interruption. They have the appropriate tools and access needed to review your specific situation and resolve this issue as quickly as possible. To connect with them, simply follow these steps:

1. Go to the (?) Help icon in the top-right corner.
2. Proceed to the Search Tab.
3. Select Contact Us.
4. Describe your concern briefly, then press Continue.
5. You have the option to connect either by Chat or by requesting a Callback.

This article provides our support hours so you can choose a time that’s most convenient: Get help with QuickBooks products and services.

If you have further questions or concerns, feel free to reach out. We’re always here to help.