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Ali
Level 1

Why the monthly increased from $11,99 to $39,99?

 
2 Comments
Fiat Lux - ASIA
Level 15

Why the monthly increased from $11,99 to $39,99?

Did you open the account 3 months ago? Your discounted period may be expired. You may open a new QBO account and migrate data if required.

https://quickbooks.grsm.io/Canada

 

JamesM4
QuickBooks Team

Why the monthly increased from $11,99 to $39,99?

Hi Ali,

 

Transparency is one of our top priorities. I'd be happy to steer you in the right direction so you know what's causing the difference in your billing. 

 

Based on what you've described, it's important that I'm able to take a closer look at your billing. Since this is a public platform, I highly recommend reaching out to our support specialists so they can assist you further. You can reach out to us by using any one of the contact methods below:

  • Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat
  • Social MediaFacebookTwitter, and Instagram.

Feel free to ask other questions. I'm here to help you achieve your QuickBooks goals.