Welcome to the QuickBooks Community, @shelley-willaway! It's great to have you here, and I'm delighted to assist you with your first inquiry about adding HST (Harmonized Sales Tax) when creating a bill in QuickBooks. I have some suggestions that should help, and I'm eager to walk you through them.
If you don't see the HST as an option when adding a sales tax to a bill, please ensure this tax rate is active in your QuickBooks Online (QBO) account, since inactive ones can't be added.
Here's how:
- Click the + New button and choose Bill.

- Fill in the required details and proceed to add Sales Tax.

- Hit the drop-down arrow and tap the Manage rates option.

- Toggle the HST switch on, then press the Done button.
If the issue persists after checking your HST settings, it's worth addressing potential browser-related problems by clearing your cache and cookies. Accumulated data can sometimes interfere with the software's efficiency. I'd also suggest using a supported, up-to-date browser to have the best experience with QBO.
Finally, check out this article when it's time to manage a payment towards a bill, depending on the pay method you use: Enter and manage bills and bill payments in QBO.
These steps should resolve the issue and allow you to add HST to your bills again, @shelley-willaway. If you're still having trouble after trying these suggestions, please let us know. The Community forum is always here to help you out!