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ac791
Level 2

Clearing Stale Vendor Credits in QuickBooks Online

Hey all-

I have a couple of vendor credits that I've been carrying all year for vendors that we have decided we won't work with again but will not receive a "refund" check for. What is best practice to remove these from QBO Advanced without messing up my books. 

3 Comments 3
Alex M
QuickBooks Team

Clearing Stale Vendor Credits in QuickBooks Online

Hi there ac791,

 

Thanks for reaching out about your supplier credits. QuickBooks Online is a great tool able to help you keep track of bills, payments and credits so you know the amount owed. I can point you in the right direction with assistance in writing off these credits.

 

To know how you should be treating these credits that you won't be using, I recommend reaching out to your accountant. They'll be able to best guide you in getting rid of the credits so your books can be accurate. You can invite your accountant to your QuickBooks Online account by clicking on the My Accountant tab. There's also an option to find an accountant near you in that section by clicking on the Find a Pro to help button.

 

If you have any other questions, feel free to reach out here.

Citypack
Level 1

Clearing Stale Vendor Credits in QuickBooks Online

Hi I enter the Vander bill bt hst not taking automatically so what I do ?

 

Trish_T
QuickBooks Team

Clearing Stale Vendor Credits in QuickBooks Online

Hi Citypack,

 

You can set a default tax code to your products/services.  This will ensure the applicable sales tax is automatically applied to your forms in QuickBooks Online.  Here's how;


1. Open your Settings ⚙ and select Products and Services

2. Hit Edit to the right of the item you want to add a default tax code to 

3. Scroll down to Sales tax and use the ▼ dropdown menu to select the tax code

4. Hit Save and Close.

 

In addition, you can set a default tax code from your company settings by following these steps;

 

1. Open your Settings ⚙, then Account and Settings

2. Select the Advanced tab

3. Click on the Edit    in the Accounting section

4. Use the ▼ dropdown menu in the Default tax rate selection and choose the desired rate

5. Hit Save, then Done

 

Feel free to touch base with us again, if you have any other questions.  We would be glad to help!

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