How do I change the account for an issued pay cheque? Pay cheque was posted to the wrong account - Adjustment Register needs to be changed to the Bank chequing account
Sometimes it's necessary to make changes to a pay cheque and I'd be happy to assist you with that.
Normally, you can edit a pay cheque if:
It's the employee's most recently submitted pay cheque.
It hasn't been paid to the employee yet.
If this pay cheque is manually created, then you can delete and recreate it. If this is a Direct Deposit pay cheque, then you can void it.
However, if the pay cheque has already been deposited or delivered to the employee, and you made a mistake that needs to be corrected, I'd recommend contacting our Customer Care Support. They have the necessary tools to pull up your account in a secure environment and help you process the correction.
For more detailed guidelines, I'm attaching some great resources that you can check: