Hi there,
Glad to hear from you again. I see you've reached out with this question before and I'd be happy to help steer you in the right direction.
Normally, you can edit a pay cheque if:
- It's the employee's most recently submitted pay cheque.
- It hasn't been paid to the employee yet.
If this pay cheque is manually created, then you can delete and recreate it. If this is a Direct Deposit pay cheque, then you can void it.
However, if the pay cheque has already been deposited or delivered to the employee, and you made a mistake that needs to be corrected, I'd recommend contacting our Customer Care Support. They have the necessary tools to pull up your account in a secure environment and help you process the correction.
For more detailed guidelines, I'm attaching some great resources that you can check:
If there's anything else you need help with, please leave a comment down below.
