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Level 1

I JUST WONDERING FOR MY BILL THAT STARTED $50/MONTH AND I HAD A COMMUNICATION ONE YEAR AGO THAT IT WOULD AFTER ONE YEAR $40/MONTH.I would appreciate an answer from you

 
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QuickBooks Team

I JUST WONDERING FOR MY BILL THAT STARTED $50/MONTH AND I HAD A COMMUNICATION ONE YEAR AGO THAT IT WOULD AFTER ONE YEAR $40/MONTH.I would appreciate an answer from you

Hi there,

 

It's important you know what you're paying for on your subscription. I' be happy to share more  info on this. 

 

Based on what you've described, there are many reasons which can affect the price of the subscription. To find out more, I encourage you to contact our support team using the details below. This ensures that your personal info is kept private and away from the public eye. 

 

  • Phone: 1-833-317-2226 from Monday to Friday from 9 a.m. to 8 p.m. ET or Saturday from 9 a.m. to 6 p.m. ET
  • Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback
  • Social Media: Facebook and Twitter from Monday to Friday between 9 a.m. and 8 p.m. ET
  • Chat: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Start a Chat

 

Let me know if you have any other questions. 

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Level 6

I JUST WONDERING FOR MY BILL THAT STARTED $50/MONTH AND I HAD A COMMUNICATION ONE YEAR AGO THAT IT WOULD AFTER ONE YEAR $40/MONTH.I would appreciate an answer from you

@mfuentes ,

Consider this workaround

1. Open a new trial account

https://quickbooks.grsm.io/Canada

2. Explore (utilize) the 3rd party tool to copy your data between accounts

https://www.chronobooks.com#_r_chrono

3. Once you are ready, open a new QBO account with discounted price and utilize point #2