My list of suppliers has been replaced with the "Keep track of who you pay" video how it works screen. How do I get my list of suppliers back to continue working?

Hi there, Denwood.

Sometimes, QuickBooks Online (QBO) shows videos to new users by default. If your supplier list is missing, it’s possible that your browser is stopping your data from loading properly.

To troubleshoot, we can start by refreshing your page or pressing F5 to clear any minor browser issues. It’s also helpful to ensure your internet connection is stable and to close any unnecessary tabs to optimize performance. To give the system a fresh start, log out of your account and then log back in. You can also switch to a supported browser to ensure everything runs as smoothly as possible.

Feel free to reach out again if you have additional questions or concerns.