Why are my paid bills not posting to my chart of accounts for the bank account? I checked and the account is correct. Using QBO Canada version.

Hi Marianne,

Thank you for confirming that the account used for the bill payment is correct. Now, we can focus on your Chart of accounts.

It’s possible that the filters in your account register are set differently, which may be affecting the view. Make sure the filters are set to All. Here’s how to review and reset them:

1. From your Chart of accounts page, select Account history for the affected bank account.
2. Click the Filter option (funnel icon) and choose Reset.
3. Press Apply.
   
   

This will display all transactions for the account including the bill payment. You can click the DATE header to sort the transactions by date in ascending or descending order.

Let us know if you need additional help. We're here for you.