Thanks for bringing this to our attention. I understand how valuable your time is, and I appreciate your efforts in addressing this issue, @trinityranch. I recommend contacting our live support team so they can examine why your uploaded receipts are disappearing.
Here's how to connect with them:
- Log in to your QuickBooks account.
- Select the Help (?) icon.
- Scroll down to select the Contact Us button and follow the prompts.
- You'll be able to request a callback or start a live chat with an expert.
I'd also suggest checking the support hours to know the best time to contact them at your convenience.
If you have additional questions, please leave a reply below. The Community is always here for you.