Upgrade or downgrade your QuickBooks Payroll plan

Learn how to change your payroll service to get more or fewer payroll features.

We want to help you find the best payroll tools for your business. As your business changes, your payroll needs may change as well. With QuickBooks Payroll you can change your plan to one that’s right for you. 

Here’s how to upgrade or downgrade your QuickBooks Payroll plan.

Click here for the downgrade process after March 2025.

QuickBooks Online Payroll

Step 1: Choose a new plan

Check out the available plans to see which payroll service is right for you.

Step 2: Upgrade or downgrade your plan

1. Sign in to QuickBooks Online as a primary or company admin.
2. Select Settings ⚙ , then Subscriptions and billing.
3. In the QuickBooks Online Payroll section, select Upgrade your plan or Downgrade your plan. If you don’t see this option, contact us for help with upgrading or downgrading. 
4. Review the available plans, then select Choose plan.
5. Follow the on-screen steps to upgrade your plan.

QuickBooks Online Payroll after March 2025

Step 1: Choose a new plan

Check out the available plans to see which payroll service is right for you.

Step 2: Upgrade or downgrade your plan

1. Sign in to QuickBooks Online as a primary or company admin.
2. Select Settings ⚙ , then Subscriptions and billing.
   In the QuickBooks Online Payroll section, select Upgrade your plan or Downgrade your plan. If you don’t see this option, contact us for help with upgrading or downgrading.
3. Review the available plans, then select Choose plan.
4. Follow the on-screen steps to upgrade your plan; or follow the onscreen steps to downgrade your plan.

If you are downgrading your QuickBooks Online Payroll plan, you can expect your downgrade to become effective on your billing date.

QuickBooks Desktop Payroll

Step 1: Choose a new plan

Check out the available plans to see which payroll service is right for you. 

Step 2: Upgrade or downgrade your plan

Contact us to upgrade or downgrade your QuickBooks Desktop payroll service. 

Money movement services are provided by Intuit Canada Payments Inc.