Delete your data and start over in QuickBooks Online
by Intuit•34• Updated 1 month ago
Learn how to delete your data in QuickBooks Online and start over with new books.
Sometimes you need to start fresh with a new QuickBooks Online company. If you're a new customer, you can purge your data and start over. If you've used QuickBooks for a while, you need to create a new company.
Start over in QuickBooks Online
Before you get started:
- Make sure you're signed in to QuickBooks Online as an admin.
- These steps help you delete the data for one QuickBooks Online company. If you need to delete all or some of your Intuit data, find out more about managing data or check out our privacy centre.
- Data imported from QuickBooks Time will also be purged during this process.
- To reuse your current lists after starting over, find out more about moving your lists to a new company.
- If you have QuickBooks Online Accountant, don't use these steps. Instead, import a blank QuickBooks Desktop file to start over.
Important information for QuickBooks Online for Accountants
If you're using QuickBooks Online for Accountants, don't follow this process for your own firm’s books. It could cause irreversible damage.
QuickBooks Online Subscriptions under wholesale billing or bill my client are not eligible for purge and are non-transferable. Please refer to the promotional offer terms and conditions.
Your next steps depend on your subscription level, and whether you've been using QuickBooks for longer than 60 days.
Tip: If you’re not sure how old your company is, sign in to QuickBooks Online. Then, refresh this page for personalized steps.
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