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FAQ: QuickBooks Desktop software license agreement

SOLVEDby QuickBooks2Updated October 25, 2023

Get answers to common questions about QuickBooks Desktop software license agreement and adding more users to your license.

If you want to learn more about the end user license agreement (EULAs) for supported versions of QuickBooks Desktop, click the links below:

Frequently Asked Questions

How many licenses do I need to buy?

A simple rule of thumb for licenses is: 1 License Seat = 1 User

In other words, everyone who uses QuickBooks Desktop needs to have their own license seat. You need one license seat for every person in your network who will be using QuickBooks Desktop. A license can include multiple license seats.

For example, you can purchase a 3-user license for QuickBooks Desktop. In that case, 1 license would cover 3 people who are using QuickBooks Desktop (3 license seats): 1 license with 3 seats for 3 users.

Note: All QuickBooks Desktop licenses can support multi-user access.

How many computers can I install my QuickBooks Desktop on?

You can install a QuickBooks Desktop with a 1-user license on a primary and an additional computer.

Here is what the license agreement says:

You may install the Software for access and use solely by 1 specific person on (i) 1 primary computer, and (ii) 1 additional computer (e.g., a laptop or home computer that you own and use in your business) for use by that same specific person.

Note: The official, full QuickBooks Desktop license agreements covering the use of QuickBooks Desktop for one user or multiple users are available at the top of this article. Refer to those documents for definitive, detailed answers on all license questions.

How do I purchase another user license?

Before purchasing additional seats or user licenses, it's a good idea to review your purchase documentation to see what you already have.

To see how many users you are licensed for:

  • Review your purchase receipt or purchase confirmation email.
  • On each computer, while QuickBooks Desktop is open, press F2 (or Ctrl+1) to open the Product Information window, which shows your license and the number of seats.

You can buy additional user license in several ways:

  • Purchase in your product:
    1. From the Help menu, select Manage My License and then select Buy additional user license.
      ​​Note: If Buy additional user license isn't available, it's because you're already at the maximum amount of users
    2. The page that opens gives you the number to contact Intuit.
    3. After purchasing the licenses, install QuickBooks Desktop on additional computers based on the number of licenses you purchased. Use the same license and product numbers that you used to originally install QuickBooks Desktop.
    4. After installing, select Register QuickBooks from the Help menu to register QuickBooks Desktop as well as update your new license information.
    5. You can also go to the Help menu, select Manage My License and then select Sync License Data Online to update your new license information. Enter the same validation code you received when you purchased your additional license.
  • Purchase online at https://quickbooks.intuit.com/ca/.
  • If you are a ProAdvisor, you can call the ProAdvisor sales team at 800-452-9970.

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