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Resolve error 15XXX when downloading QuickBooks Desktop updates

by Intuit Updated 2 weeks ago

Learn what to do should you get one of these errors when you download a QuickBooks Desktop update.

To protect your computer and its contents, QuickBooks attempts to verify the digital signature of all files downloaded through the program. If QuickBooks is unable to verify the digital signature of a file, one of these errors will occur.

  • Error 15214
  • Error 15215
  • Error 15217
  • Error 15218
  • Error 15221
  • Error 15222
  • Error 15224
  • Error 15223
  • Error 15225
  • Error 15226

Solution 1: Re-install QuickBooks Desktop

When you re-install QuickBooks Desktop, it won’t affect your data at all. But it can make sure all components are installed and registered properly. Just be sure to update QuickBooks to the latest release afterwards.

Solution 2: Update Microsoft Security Certificate

Expired Windows Security Certificate may cause this issue. To fix this, run Windows Update or download an updated certificate from Microsoft.

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