QuickBooks HelpQuickBooksHelpIntuit

Bill created from purchase order has incorrect or higher amount in QuickBooks Online

SOLVEDby QuickBooks3Updated 1 month ago

If the amount of the bill created from a purchase order is wrong or too high, it may be that Auto Recall imported a line item from the last bill it recalled.

Here's how to correct the bill and turn off the Auto Recall setting.

Correct the bill with the incorrect amount

  1. On the bill, expand the Item Details section.
  2. Identify the line item that shouldn't be on the bill.
  3. Select the Trashcan icon; the line items is deleted.
  4. Select Save and close.

Turn off the Auto Recall setting

  1. Go to Settings ⚙.
  2. Select Account and settings.
  3. Select the Advanced tab.
  4. Select the Automation section.
  5. Uncheck Pre-fill forms with previously entered content.
  6. Select Save, then Done.

Was this helpful?

You must sign in to vote, reply, or post

Sign in for the best experience

Ask questions, get answers, and join our large community of QuickBooks users.

More like this