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How to manage sales tax return unfiling in QuickBooks Online

by Intuit Updated 1 month ago

Filing and paying sales taxes on time is crucial for the financial health of your business.

However, it's not uncommon to make errors during the process. While unfiling sales tax returns in QuickBooks Online isn't an option, there are ways to rectify errors made during the filing process.

Here's what you need to know

● Only accountants and bookkeepers have the ability to unfile a sales tax return.
● Only sales tax returns that are marked as filed in QuickBooks can be unfiled.
● Sales tax returns must be unfiled in chronological order, starting with the newest to the oldest.
● Sales tax returns that were successfully submitted in the past cannot be unfiled.
● If changes or corrections are required, such as adjusting the sales tax accounting period dates or fixing a mistake on the return, these corrections should be reflected in the next submission rather than modifying the previously filed sales tax return.

What can I do if I need to un-file my sales tax return?

Reach out to your accountant

If you have an accountant who handles your financials, contact them to unfile the sales tax available in QuickBooks Online Accountant. They have the knowledge and expertise to fix any errors made during the sales tax return filing process and can unfile the return for you.

Contact QuickBooks Online support

If you don't have an accountant, don't worry. You can contact QuickBooks Online support and the team will assist you in unfiling your sales tax return.


It's important to know that unfiling sales tax returns in QuickBooks Online is not possible due to the potential errors that can be caused by adjustments and exceptions. However, you can avoid the need for unfiling by ensuring all information is accurate and double-checking all numbers, tax rates, and information before filing.

If you need to recreate the exceptions, you'll have to do it manually. You can learn about sales tax exceptions and reports here.

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