cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Created with Sketch. Click here to learn more about upcoming webinars for ProFile.
Created with Sketch. Watch the recording of our ProFile eSignature Feature Demo.
ProFile Help
Intuit

Cannot update ProFile on Windows XP or Windows Server 2003 Error

Description


When trying to complete automatic updates in ProFile, the error below may occur:


If this error is occuring and the machine's operating system is not Windows XP or Windows Server 2003, follow the steps below:

  1. Close the ProFile program.
  2. Right-click on the ProFile shortcut icon and select Properties.
  3. Click on the Compatability tab.
  4. Ensure that the option "Run this program in compatibility mode for:" does not have "Windows XP" selected. 

 


Was this helpful?

You must sign in to vote, reply, or post