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"Check for Updates" option is missing from "Online" menu in ProFile


Occasionally, the “Check for Updates…” is not available on the “Online” menu:

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In comparison, the menu typically displays the “Check for Updates…” option:

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The “Check for Updates…” option is deliberately missing from the “Online” menu for workstation installs.

Instead of updating on an individual workstation, the update carries out on the server, which then pushes the update to the individual workstations. The option is missing from the menu because of the workstation install protocol.

Other Causes

The “Check for Updates…” option may also be missing from the “Online” menu if the user does not sign-in as the computer administrator. In this case, right-click on the ProFile desktop icon and select the “Run as administrator” option to see the missing option.

Alternatively, select the “Environment…” option from the “Options” drop-down menu in the top toolbar; the “Environment Options” window displays:

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Click on the “System” tab.

Ensure the “Disable Online Features” option under the “ProFile Online” section is not selected.

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